Certainly! Shipping terms and conditions are essential for ensuring smooth transactions between shipping companies and their customers. Here are some common terms and conditions related to shipping:
FOB (Free On Board): This term indicates that the seller is responsible for delivering the goods to a specific location (usually a port or terminal). Once the goods are loaded onto the vessel, the risk and responsibility transfer to the buyer. FOB can be followed by a specific location (e.g., FOB Shanghai).
EXW (Ex Works): Under this term, the buyer is responsible for collecting the goods directly from the seller’s premises. The seller’s responsibility ends once the goods are made available at their location.
Delivery Date and Partial Deliveries: If a shipment arrives before the agreed delivery date or if partial deliveries occur, the buyer’s prior written consent is required. Unauthorized preterm deliveries may result in storage charges for the goods.
Shipping Point Confirmation: Sellers must confirm the specific ship-to-ship (STS) point at least 7 days before loading.
Freight Charges: Shipping companies often use different carriers (e.g., UPS Ground) for delivery. Freight charges are typically prepaid and added to the invoice. Expedited shipping options may be available upon request.
International Shipping: For international orders, additional terms apply. Charges may vary based on the destination country.
Data Collection and Usage: Explain what types of personal data your company collects from customers. This could include names, addresses, contact information, and payment details. Be transparent about how this data is used—for order processing, shipping, and customer communication.
Consent: Clearly state that by using your services, customers consent to the collection, processing, and storage of their personal data. Mention that they have the right to withdraw consent at any time.
Security Measures: Describe the security measures you’ve implemented to protect customer data. This could include encryption, secure servers, and regular security audits.
Third Parties: If you share customer data with third-party service providers (e.g., shipping carriers, payment processors), disclose this in your policy. Explain how these third parties handle data.
Cookies and Tracking: If your website uses cookies or tracking technologies, inform users about this. Explain the purpose of cookies (e.g., improving user experience, analytics) and provide an option to manage cookie preferences.
Retention Period: Specify how long you retain customer data. For example, you might keep order history for a certain period for customer support purposes.
Rights of Customers: Outline customers’ rights under data protection laws. This includes the right to access their data, correct inaccuracies, and request deletion.
International Transfers: If your company operates globally, mention how data may be transferred across borders. Consider the EU’s General Data Protection Regulation (GDPR) requirements for international data transfers.
Contact Information: Provide contact details for inquiries related to privacy and data protection. Consider appointing a Data Protection Officer (DPO) if required by law.
Updates: State that your privacy policy may be updated periodically. Notify users of any significant changes.
